Refund and Returns Policy

We offer a hassle-free return policy… If you are not 100% satisfied with your Xavyr, you may request a refund within 14 days of purchase. 

Simply return your Xavyr to us undamaged and in its original condition. Once we receive your return, we will process a refund to the credit card you used at the time of purchase.

Please allow standard merchant/bank processing times to occur before the money appears back on the credit card that you used.

Shipping returns


To return your product, you should mail your product to: 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Have additional questions?

Contact us at for any questions related to refunds and returns.