FAQ

Is Xavyr better than a standard, horizontal mouse pad?

Yes, we believe Xavyr is superior to standard, horizontal mouse pads because it encourages users to mouse in a more neutral hand position.

Compared to a standard, flat/horizontally oriented wrist rest mouse pad, Xavyr's "X" design also reduces the surface area on the palmar side of the wrist that would be in constant contact with a standard wrist rest.

Will Xavyr work with any mouse?

Yes! Xavyr should work with any standard mouse, such as optical or trackball.

If you currently use an upright "handshake" type mouse, we do not recommend using Xavyr.

Do you offer a money back guaranty?

Yes! We offer a hassle-free return policy within 14 days of purchase.

If you are not 100% satisfied with your Xavyr, just let us know and return your Xavyr to us.

Please return Xavyr to us in its original condition without any missing parts.

Once we receive your return the original purchase price will be returned to your credit card. 

Please allow standard merchant/bank processing times to occur before the money appears back on the card that you used.

What is your shipping policy?

We offer standard "flat rate" shipping within the United States.

Shipping times and costs may vary based on your location and the number of Xavyrs included in your order.

We apologize for any inconvenience but we do not currently sell outside the U.S. and do not offer international shipping...

However, please feel free to contact us with any questions as this may change soon.

What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment via PayPal.
What do I do if my mouse slides when using Xavyr?

Each eco-felt covering is hand-brushed and tested prior to shipping such that the working surface should provide enough friction so that your mouse should not slide when using Xavyr.

However, if over time your mouse starts to slip, a gentle brushing of the felt with a standard comb should immediately remedy the situation.